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Shipping Policy

Every item in our shop is made to order and shipped worldwide through our print partner. Here is what to expect after you place an order.

Last Updated: July 2026

Order Processing

How Your Order Is Fulfilled

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Made to Order

Nothing ships from a warehouse. Each product is printed just for you by our print-on-demand partner, Printful.

  • Printed on demand, only after you order
  • No inventory, no overstock waste
  • Every purchase supports ACC programming
  • Shipped directly to your door
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Processing Time

  • Fulfillment: typically 2–7 business days
  • Printing plus a quality check before shipping
  • Order confirmation email right away
  • Tracking link sent as soon as it ships
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Shipping Rates

Shipping is calculated live at checkout, so you always pay the real rate.

  • Based on your address and the carrier's real cost
  • No hidden fees or markups
  • Calculated automatically before you pay
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Delivery Times

  • United States: usually 3–8 business days after fulfillment
  • International: usually 10–20+ business days
  • Total time = fulfillment time + shipping time
  • May vary with customs and destination
Shipping Details

Carriers, Customs & Delivery Issues

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Trusted Carriers

Orders ship with reliable carriers, chosen automatically for the fastest, most cost-effective route.

  • USPS, DHL, and FedEx
  • Carrier selected by destination
  • Tracking provided on every order
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International Orders

We ship worldwide. Please note customs rules vary by country.

  • Import duties, taxes, and customs fees may apply
  • These are the responsibility of the recipient
  • Not included in the price or checkout shipping
  • Customs can add to delivery time
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Incorrect Addresses

Please double-check your shipping address at checkout.

  • Insufficient or wrong addresses are returned to the facility
  • Reshipment costs may apply once a correct address is confirmed
  • Contact us quickly if you spot a mistake
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Lost or Delayed Packages

If tracking shows a problem or your package seems lost, we will help.

  • Contact us within 30 days of the estimated delivery date
  • We will file a claim with the carrier
  • We work to resend or refund eligible orders
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Questions About Your Order?

We are happy to help with tracking, delivery estimates, or anything about your shipment. Reach out any time — every order supports the Arab Cultural Center.

Fulfillment Partner: Orders are produced and shipped by Printful, our print-on-demand partner. This policy reflects Printful's fulfillment and shipping practices. Delivery estimates are not guaranteed and may vary with carrier and customs conditions.